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FAQ
 
REFUNDS | RETURNS | EXCHANGES

Should you wish to return your Walker Avenue item for refund or exchange, please send an email to hello@walkeravenue.com.au to let us know what you would like to do. If you would like to return your item please send us an email within 30 days of purchase, and the piece needs to be returned in it's original condition to the following address:

Walker Avenue
Attn: Returns
44 Forest Way
Frenchs Forest NSW 2086 Australia 
+61 419 791 555

Once a return has been received we will be in touch to discuss the next steps (send out a new item, arrange a refund, etc.) We cannot refund you for any shipping costs. 

Please note that unless an item is in its original condition we reserve the right to deny the return | refund | exchange. 

Your Walker Avenue item is made from 100% Genuine Leather. Leather is a natural product so general wear & tear is part of the process of your item aging. It's normal. Discolouration is also a possibility but again, this is classified as general wear & tear.